Privacy Policy

Who we are

Our website address is https://www.mysurfhostel.com 

PRIVACY POLICY

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information by our website.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally, identifiable information may include, but is not limited to:

– Email address

– First name and last name

– Age

– Nationality

– Phone number

– Address

When do we collect personal data?

We collect your data when you send us an information or request availability form or opt-in in our newsletter service.

 – Contact form (This Application)

By filling in the contact form with their Data, the User authorizes the Application to use these details to reply to requests for information, quotes, or any other kind of request as indicated by the form’s header.

 – Mailing List or Newsletter (This Application)

By registering on the mailing list or for the newsletter, the User’s email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning this Application. Your email address might also be added to this list as a result of signing up for this Application or after making a purchase. 

How do we use your information?

– To provide customer support and best the experience

– To provide and maintain our Service

– To notify you about changes to our Service

– To gather analysis or valuable information so that we can improve our Service

– To monitor the usage of our Service

– To provide you with newsletters, special offers, and general information about our services.

How do we protect your information?

Our website is scanned regularly for security holes and known vulnerabilities to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order to maintain the safety of their personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

How long we retain your data?

Data can be stored for an indefinite time but it can be edited, updated, or delete at any time by our website administrators.

What rights do you have over your data?

You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where do we send your data?

Your data is used for internal purposes only. 

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Cookies 

We really care about your privacy check for more on 2GDRP

What Are Cookies

Cookies are small files of information that a web server generates and sends to a web browser. Web browsers store the cookies they receive for a predetermined period of time, or for the length of a user’s session on a website. They attach the relevant cookies to any future requests the user makes of the web server.

Cookies help inform websites about the user, enabling the websites to personalize the user experience. For example, eCommerce websites use cookies to know what merchandise users have placed in their shopping carts. In addition, some cookies are necessary for security purposes, such as authentication cookies (see below).

read more about Cookies on Cloudflare

https://www.cloudflare.com/learning/privacy/what-are-cookies/

More Information

Hopefully, that has clarified things for you, and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However, if you are still looking for more information then you can contact us through one of our preferred contact methods:

Email:[email protected]